Fire safety for carers
If you care for a family member or are a professional care worker, this advice will help you keep the person safe. Learn about risks and what to do about them including:
- how to check someone you support is safe
- how to make a referral for a home safety visit
- fire safety for smokers
- the risks associated with emollient cream
- the risks of hoarding
- specialist smoke alarms.

How to check someone you support is safe: signs to look out for
We know the people you support are more vulnerable to having a fire. There are some behaviours that make someone more at risk of fire. Have a look around the home and see if you spot any of these risks – and learn what to do about them.
Our free home safety visit service
If a person you care for shows any of these risks of fire, don’t delay, here’s what to do:
- explain the fire risk to the person and take any immediate steps to reduce the risk
- talk to them about our home safety visit service
- obtain their consent for you to book a home safety visit
- call 0800 05 02 999
- book using our online referral form
- or send us an email.
When making the referral please provide your name and your 3-digit partnership number (if you have one), the person’s name, address, postcode and contact number as well as your contact details so someone can confirm the appointment.