Support staff roles
You don’t have to be a firefighter to help save lives in the Service and keep our community safe. We have over 200 support staff working behind the scenes to help us achieve our vision and keep our organisation running smoothly.

Staff stories


Application process
Step one
You’ll need to fill in the application form for the role advertised. Describe your employment history, and take the time to detail how your knowledge and skills relate to those needed for the role. Two references will need to be given.
Step two
If you’re shortlisted, you’ll be invited to interview and will have to complete some tests (some or all, depending on the role). These include:
Psychometric testing– this timed test assesses your skills and abilities in literacy, numeracy, mechanical understanding etc
Occupational personality questionnaire – this looks at the ways you behave and understands your personality traits
Practical job-related tasks – assesses your skills and knowledge through presentations or task observations etc.
In the interview, a panel made up of three Service employees (normally a line manager and representative from Human Resources) will ask you specific questions.
Step three
Appointment of the role is then subject to proof of nationality, eligibility to work in the UK, receipt of satisfactory references and a medical questionnaire.