Support staff roles
You don’t have to be a firefighter to help save lives and keep our community safe. We have over 200 support staff working behind the scenes to help us achieve our vision and keep our organisation running smoothly.
Staff stories
We are keen to support young people through our apprenticeship schemes. Find out how working in the Fire Service has helped Maisy gain so many skills in marketing!
Find out why joining the Fire Service was one of the best decisions Maria ever made.
Application process
Step one
You’ll need to fill in the application form for the role advertised. Describe your employment history, and take the time to detail how your knowledge and skills relate to those needed for the role. Two references will need to be given.
Step two
If you’re shortlisted, you’ll be invited to an interview and to complete some tests (depending on the role). These include:
- psychometric testing– a timed test to assess your skills and abilities in literacy, numeracy, mechanical understanding etc
- occupational personality questionnaire – this looks at the ways you behave and understands your personality traits
- practical job-related tasks – to assess your skills and knowledge through presentations or task observations etc.
In the interview, a panel made up of three Service employees (normally a line manager and representative from Human Resources) will ask you specific questions.
Step three
Appointment of the role is then subject to proof of nationality, eligibility to work in the UK, receipt of satisfactory references and a medical questionnaire.