If you’ve received an unexpected call that you’re not sure is from us, end the call and (if possible) call us from a different phone.
If you’re concerned that a caller is not genuinely from the fire service, follow these steps.
- Make a note of the caller's name and number.
- Hang up the phone.
- Don’t call the number back directly.
- Contact us to verify if the call you’ve received is genuine. You can call us on 01392 872200 or email email@example.com
Unfortunately, there have been instances where fraudulent salespeople have contacted businesses claiming to be acting for the Service. This should be reported to the police.