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Book a home safety visit

A home safety visit is a free service offered to residents of Devon and Somerset.

To request a free home safety visit, please call 0800 05 02 999 or complete our online referral form below. The form takes just three minutes to complete.




Important notice regarding Home Safety Visits during the coronavirus pandemic

As a result of Covid 19 coronavirus, we are temporarily changing how we deliver our Home Safety Visits to the community in Devon and Somerset.

Until further notice, Home Safety Visits will only be carried out by a Home Safety Technician in the following circumstances:

  • Where a significant high risk of fire has been identified by a referring partner agency or concerned relative/ friend and the property has no working smoke detector.
  • Where a threat of arson has been made to a person or property and we have received a police referral.
  • To replace a bleeping alarm where this cannot be safely silenced or removed by the occupier of the property.

If you require a Home Safety Visit and your situation meets the criteria listed above, please call our Home Safety Team on 0800 05 02 999.

In all other instances, we will provide fire safety advice over the telephone on 0800 05 02 999.

These changes are temporary and reflect instructions from central government aimed at reducing the spread of Covid 19 coronavirus.

Thank you for your patience and understanding at this time.



We want you to feel safe and reassured when we visit your home. There are certain things you can look for to check if the person is genuine.

For more home safety advice you can download our Home Safety Booklet (PDF)

Find out how we use your personal information (PDF) for purposes of prevention work.

All our safety information can be made available in other languages. Please contact 0800 05 02 999 to request a copy.


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