- Always call 999 to report a fire or incident
- Don't send an email to report an incident.
If you need to ask a question or tell us about something, use the buttons on this page.
We also have also listed some frequently asked questions that might save you time.
Animal and bird rescues
If you see an animal in distress, contact the RSPCA. If they need our help, the RSPCA or another emergency service will contact us.
Never try to enter water or climb heights to rescue an animal yourself.
Car seats, motorcycle helmets and vehicles
Unfortunately, we cannot accept old vehicles. seats or helmets for training.
If you would like us to attend a fete or community event please use our form.
Electric blanket testing
We no longer test electric blankets at our fire stations.
We do not dispose of old fire extinguishers. You should contact the supplier or manufacturer for advice or look for a recycling centre that will take it.
Hiring a fire engine
We do not hire out fire engines for weddings, proms, to fill swimming pools or for any other service.
We don't use patches so don't have any we can send to collectors. We do not gift or loan any firefighting kit or equipment to members of the public, former members of staff or any other organisation.
Unfortunately, we can’t offer work experience placements. We are also unable to help with Public Service Course student placements or National Citizens Service (NCS) student projects.
In an emergency
If it is an emergency or you need to report a fire - please call 999.
Textphone users can use 18000 to connect to the 999 service.
Devon and Somerset Fire and Rescue Service Headquarters
Clyst St George
01392 872200 (not 24/7)
In an emergency call 999.