Contact us

Always call 999 to report a fire or incident
Don't send an email to report an incident.

Non-emergencies

If you need to ask a question or tell us about something, use the buttons on this page.

We also have also listed some frequently asked questions that might save you time.

Frequently asked questions

Grey

Animal and bird rescues

If you see an animal in distress, contact the RSPCA. If they need our help, the RSPCA or another emergency service will contact us.

Never try to enter water or climb heights to rescue an animal yourself.

Car seats, motorcycle helmets and vehicles

Unfortunately, we cannot accept old vehicles. seats or helmets for training.

Community events

If you would like us to attend a fete or community event please use our form.

Electric blanket testing

We no longer test electric blankets at our fire stations.

Fire extinguishers

We do not dispose of old fire extinguishers. You should contact the supplier or manufacturer for advice or look for a recycling centre that will take it.

Hiring a fire engine

We do not hire out fire engines for weddings, proms, to fill swimming pools or for any other service.

Patches

We don't use patches so don't have any we can send to collectors. We do not gift or loan any firefighting kit or equipment to members of the public, former members of staff or any other organisation.

Work experience

Unfortunately, we can’t offer work experience placements. We are also unable to help with Public Service Course student placements or National Citizens Service (NCS) student projects.

In an emergency

If it is an emergency or you need to report a fire - please call 999.

Textphone users can use 18000 to connect to the 999 service.

Our address

Devon and Somerset Fire and Rescue Service Headquarters
The Knowle
Clyst St George
Exeter
EX3 0NW

01392 872200 (not 24/7)
In an emergency call 999.

Our stations

See contact details on each fire station's webpage.

Verify it's us visiting you

Part of our work means we visit homes and businesses.

Find out how to check it's us visiting you.