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Commercial Services



Make a freedom of information request

How you can make a request under the Freedom of Information (FOI) Act 2000

If you wish to use your 'right to know', under the FOI Act 2000, your request must:

1. be in writing (fax or e-mail are acceptable).
2. contain a contact name and address. We may need to contact you to clarify the request. A telephone number would be useful and we will need somewhere to send the information.
3. contain a description of the information required.

If we hold the information requested and are able to release it, we will do so within 20 working days of receipt of your request, as required by the legislation.

Your request should be sent to:

The Freedom of Information Officer,
Devon & Somerset Fire & Rescue Service,
The Knowle
Clyst St George,
Exeter. EX3 0NW

or emailed to

If you have any questions regarding FOI contact our Freedom of Information Officer by

You will be able to ask for assistance if you have any difficulty in formulating or making an application by contacting the Freedom of Information Officer. Any enquiries regarding the scheme should be sent to the above address/email.

Fire reports and interviews

Requests for Fire Reports and interviews will continue to be dealt with 'as normal business' and charges apply to these. Please see our Standard Charges (PDF) for the current rates. You can email to make such requests.

More information is available about your rights and if you have a data protection query.


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