Make a complaint

See our make a complaint (https://www.dsfire.gov.uk/about-us/complaints) page for more information about our complaints process.

To make a complaint about the Service or ask any questions about our complaints process:

Email: complaintsofficer@dsfire.gov.uk (mailto:complaintsofficer@dsfire.gov.uk)

Call: 01392 872354 (tel:01392872354)

Write to:

Complaints Officer
Devon and Somerset Fire and Rescue Service
Clyst St George
Exeter
EX3 0NW

Reporting a fire safety concern or complaint

If you want to complain about fire safety in a business please see our information on how to report a fire risk (https://www.dsfire.gov.uk/safety/businesses/report-fire-risk).