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Consultation findings and reports

Devon and Somerset Fire and Rescue Authority has approved recommendations on changes to how the Service operates. The recommendations were considered and approved at the Fire Authority meeting on the 10 January 2020.

The changes, which the Service will now start to implement, are as follows:

a) Defer the decision to implement day crewing at Barnstaple, Exmouth and Paignton subject to a revised 24/7 crewing model being agreed with the Fire Brigades Union, including roving engines, before the end of the 19/20 financial year.
b) Close Budleigh Salterton fire station and allow affected firefighters to respond from Exmouth fire station.
c) Relocation of Topsham fire station to Service Headquarters and relocation of one fire engine to Middlemoor fire station (both existing Topsham fire engines to be relocated to Service Headquarters until an On-call crew can be established at Middlemoor), with a report detailing options for the disposal of Topsham fire station to be presented to the Authority at a future date.
d) The third fire engines from Bridgwater, Taunton, Torquay and Yeovil to be replaced with alternative vehicles.
e) Remove the second fire engines from Crediton, Lynton, Martock and Totnes.
f) Introduce variable fire engine availability dependent on risk.

The Fire Authority asked that existing performance measures be reviewed, and that any necessary additional measures are developed, to monitor against expected improvements. For example on-call fire engine availability, emergency response standards and levels of prevention and protection activity.

Fire Authority meeting - 10 January 2020

Last summer we consulted on a number of options for change. During the consultation, we held 27 drop-in sessions - attended by nearly 2,000 people. In total, 3,818 responses were received: 3,232 completed questionnaires, 205 written submissions and 381 email responses. In addition, five petitions were submitted with a total of 43,644 signatures.

We also received Her Majesty's Inspectorate of Constabulary and Fire and Rescue Service (HMICFRS) report which highlighted areas where we need to improve. After listening to staff suggestions, public feedback and considering how we need to improve the efficiency and effectiveness of the Service, we recommended a balanced set of proposals for consideration by the Fire Authority.

The Fire Authority considered the recommendations at its meeting on the 10 January 2020. The full Fire Authority paper for this meeting contains further information about the recommendations.

Consultation reports and supporting documents

  • DSFRS Consultation Summary Report
    This summary is an internal report that sets out the engagement methods, findings and responses from the 12 week public consultation on the Safer Together Programme, Service Delivery Operating Model.

    • DSFRS Consultation Report - Appendix A
      This contains a copy of the consultation document and questionnaire.

    • DSFRS Consultation Report - Appendix B
      This contains a list of partners and stakeholders that were engaged with as part of the consultation process.

    • DSFRS Consultation Report - Appendix C
      This contains a copy of consultation responses that were received via letters and emails.

    • Consultation Responses submitted online
      This is a spreadsheet which contains a copy of all the survey responses that were submitted online. This document supports Appendix C.

      The consultation was anonymous, however some responses did contain personally identifiable information. Each response has been reviewed and any personally identifiable information has been redacted that identifies an individual (member of the public or member of staff below Area Manager).

      No other information has been redacted, so please be advised that some of these responses may contain offensive language.

    • Safer Together Programme Emails
      These are the emails that include consultation submissions that were shared with ORS to form part of their report, this is to support Appendix C.

    • DSFRS Consultation Report - Appendix D
      These are social media posts and internal communications that were sent during the consultation process.

  • Service Delivery Operating Model Option 7 presentation

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