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Our values

The Service has launched a set of revised 'Values' with examples of how we show them. Over 250 members of staff took part in workshops to shape the values into something that connects with everyone.

These values should be at the heart of everything we do; decision making, leadership, designing new ways of working, recruitment, induction, development and progression.

We are proud to help

We show this by:

  • doing what we say we will do and seeing things through to the end
  • demonstrating high standards
  • working hard and doing our best to get the right outcomes
  • being motivated, keen and willing to give things a go.

We are honest

We show this by:

  • being open, clear and realistic
  • admitting and learning from mistakes
  • showing trust and being trustworthy
  • being responsible and accountable.

We are respectful

we show this by:

  • being consistent and giving credit where it's due
  • always being polite, considerate and treating people fairly
  • genuinely listening, involving and engaging others
  • being inclusive to all.


We are working together

We show this by:

  • understanding others needs and appreciating their demands
  • positively challenging, sharing ideas and giving feedback
  • supporting others and giving practical help and advice
  • being willing to adapt and change to get the best results.


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