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Commercial Services


Home safety visits

A home safety visit is a free service offered to residents of Devon and Somerset.

We'd like to visit you in your home, at a convenient time, to see what we can do together to make you safer.


Who is eligible for a free home fire safety visit?

  • Any household with children under the age of 18
  • Anyone aged over 65
  • Anyone with a disability, mobility issues or sensory loss
  • Anyone who smokes and lives alone
  • Anyone with a thatched property
  • Many other vulnerable people - please get in touch

What happens during a home fire safety visit?

We will arrange for one of our friendly Home Safety Technicians to visit you in your home. The visit usually takes around 45 minutes and covers:


  • Checking smoke alarms are set up correctly
  • Making a fire escape plan
  • Using electricity safety
  • Cooking safely
  • Keeping children safe
  • Identifying and discussing any further support where needed, including fitting specialist fire safety equipment where required.


To request a free home safety visit, please call 0800 05 02 999 or complete our online referral form below. The form takes just three minutes to complete.

Book a home safety visit


For more home safety advice you can download our Home Safety Booklet.

All our safety information can be made available in other languages. Please contact 0800 050 2999 to request a copy.

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