Purchase Orders
When ordering goods or services the Devon & Somerset Fire & Rescue Service (DSFRS) creates a Purchase Order (PO) with a unique number.  The supplier should be in receipt of a valid PO before providing the goods or services. 

Invoicing
Invoices should be sent to the address specified on the PO.  To avoid delay in payment it is important that the invoice is legally compliant and that it includes a valid PO number, PO item number (if applicable) and the details (name and telephone number) of your DSFRS contact.  Non-compliant invoices will be sent back to the supplier which may lead to a delay in payment. 

Payment Terms
Payment will be made in accordance with the agreed Terms and Conditions of Contract.

Method of Payment
Payments are usually made by BACS (unless otherwise agreed) in accordance with the Payment Terms within the Terms and Conditions of Contract.

Payment Queries
If you have a query regarding an outstanding payment please contact our Finance Department by:
• email to FinanceDepartment@dsfire.gov.uk; or
• by telephoning 01392 87 2200 between 09:00-17:00 Monday to Friday.